Job Details

Warranty Engineer
Troy, MI
75,000 - 90,000
stat 5

Warranty Engineer Base Salary: up to $85,000 plus Full Benefits + strong 401k Plan. OUR CLIENT: an expanding global Tier 1 automotive supplier is looking for an experienced Warranty Engineer for direct hire position within its Warranty Engineering Group. This position will review and conduct root cause analysis of OEM warranty returned parts and analyze data to identify trends.? This position also identifies corrective actions and works with various internal departments to document and track progress for issue solution.? ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned.? Analyze all OEM warranty returned parts using problem solving methodologies Processes disposition of returns in customer systems Conducts and monitors testing of defective parts Analyzes data to identify trends Documents emerging issues and proposes corrective and preventative actions Monitors progress of all open warranty corrective actions Creates tracking and trending metrics for warranty returns Maintains process flow and other documentation as required by customer and internal standard Maintain close working relationships with internal departments for tracking of design, quality, manufacturing and supplier related issues Provides support in development of customer service bulletins Requirements: Bachelorís degree. Engineering degree a plus! Experience as a Warranty Engineer or Analyst in automotive. Experience with Root cause and product analysis of data to solve, and implement open issues. Ability to work with reports, business correspondence, and procedure manuals. Ability to present information and respond to questions from groups of managers, clients, customers, and the general public effectively. Light travel at times to dealership, local customer plant visits for parts evaluation. Microsoft Office Suite - particularly Word, Excel and PowerPoint, Any Knowledge of OEM customer systems (i.e. See below) a plus: ∑ BMW: b2b ∑ Chrysler: PRAS, WIS/EWT, e-CIMS, SPX ∑ Ford: WPRC, BASQ, AWS, GWC ∑ GM: GART, PRTS ∑ Nissan: Plex